NVR - What should we do if system does not boot - 202201

Created by Dahua DACH Regional Technical Support, Modified on Fri, Jun 9, 2023 at 5:16 PM by Dahua DACH Regional Technical Support

FAQs

Q. What should we do if system does not boot?

A. Following steps are suggested:

Disconnect, reconnect power and video cables to system.
Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not compatible.

Besides, there are following possibilities:

If Input power is not correct then switch input power.
If Power connection is not correct then switch power connection.
If Power switch button is damaged then replace power switch.
If Program upgrade is wrong then install correct program upgrade or send to RMA.
If HDD malfunction or something wrong with HDD ribbon then replace HDD or Ribbon.
If Seagate DB35.1, DB35.2，SV35 or Maxtor 17*g has compatibility problem. Please upgrade to the latest version to solve this problem.
If Front panel error then replace front panel.
If Main board is damaged then replace main board.